Cambium Networks – The Wireless LAN Go-To

Considering their years of experience, it’s a given that the team at the Network Department is familiar with the application and installation of a wide variety of manufactures’ wireless LAN and WAN products. Even so … they do have their go-to devices based on reliability , scalability, and the ROI the devices provide the customer. The go-to company for internal and external access points and accessories for wireless LAN networks is Cambium Networks. Here’s why …

Cambium Networks is a leading global provider of wireless broadband solutions that connect people, places and things. The company’s sizable product line includes reliable, scalable and secure WiFi products, as well as fixed wireless broadband point-to-point (PTP) and point-to-multi-point (PMP) platforms
managed by cloud-based software. Through this extensive portfolio Cambium Networks makes it possible for public safety networks to build
powerful communications networks, reach users and intelligently manage their infrastructure.

Cambium Networks builds quality in through design, manufacturing, testing, partner selection, and support. Customers choose Cambium Networks solutions
over other systems because they “just work” the first time – and don’t stop. The company’s Point to Point Networking and Point to Multi-point solutions
offer scalable, high speed, secure networking solutions that are used the world over.

Add to all of the above multiple levels of support, the option of extended warranties, and an easily navigable website, and it’s easy to understand why Cambium is a favorite.

Here’s what they have to say on product quality: Cambium Networks Quality Video

What’s best for your organization?  Let the team at 2-Way’s Network Division help create and execute a road map for the IT solution that’s best for your business. Give them a call (603-431-6288) or send an email to NetworkSolutions@2-way.biz.

When Accidents Happen …

In any business, the cost of device downtime can have huge implications: employee safety, decreased productivity and loss of revenue. In preparation for the unexpected you need a service plan that will protect not only against normal wear and tear but also accidental breakage to eliminate headaches, unexpected expenses and disruptions to operations. A service plan can also help to ensure your devices are repaired or replaced quickly and back in service to keep your operations running smoothly.

Motorola radios are built to perform well in rugged environments and extreme situations. Accidents, however, do happen. And unexpected repairs can put a dent in your budget. One of the best solutions to protecting yourself against the cost of unexpected repairs and extending the life of your devices is a service plan that keeps you covered for longer. There’s no doubt, your radios represent a substantial investment so it just makes sense to protect that investment and maximize its value.

Motorola’s Service from the Start with Comprehensive Coverage is a program which provides fast repair turnaround times and expert technical support. You’ll get coverage beyond standard warranty, providing the protection you need to reduce your total cost of ownership and ensure devices are back in your hands quickly.

Service from the Start for ASTRO® 25 and MOTOTRBO™ devices helps protect you from the unexpected with priority support and fast turnaround times. Features of the program include:

• Budget in advance for device maintenance to reduce unexpected repair costs and lower your total cost of ownership
• Service from the Start with Comprehensive Coverage provides no-questions-asked coverage against chemical, liquid and physical damage to protect you from the unexpected
• Devices are repaired or replaced quickly and back in service to keep your operations up and running
• Our Battery Refresh program is available as an option to your Comprehensive Coverage Plan, providing fixed price battery replacements over a 4-year period for APX™ radios

To further discuss the benefits of Motorola’s Service from the Start or any of the other service programs unique to 2-Way Communications Service, contact your account manager. He’ll be glad to help.

Read the Motorola’s Service from the Start Brochure.

View a video about the key features and benefits of Motorola’s Service from the Start offering for digital radios:

Improving Two Way Radio Range

The most obvious (and most frequent) question: “How far will I be able to reach with this radio?”. Honestly, there is no simple, straight-forward answer. The factors affecting the range of a two-way radio are: the radio’s antenna and power, and the terrain. Some insight on how each of these factors impacts your ability to transmit and receive over distance is below.

ANTENNAS

You know the higher you go, the greater the range. Having a tall antenna means having maximum range. Motorola two-way radios have removable antennas, so upgrading your antenna is a low-cost (around $20) easy way to improve range performance.

Mobile radio antennas are mounted on the outside of a vehicle, preferably on the roof, so the antenna as high as possible, providing maximum range.

POWER

Operating at maximum power will also help to improve range. Using fully charged batteries allows transmitting and receiving at the highest power level possible

The average li-ion battery contains 1.2V of power, and the average alkaline battery pack produces 1.5V. That makes battery packs worth looking into. Motorola IMPRES II batteries too. Having the right battery may mean the difference in getting the message out or not.

TERRAIN

Terrain has more affect than any other factor. Using a high perch, over flat terrain a two-way radio can transmit and receive up to 30 miles. On the ground with no obstacles to interfering, the curvature of the earth limits communications to about 6.5 miles. Adding obstructions such as trees, hills, valleys, and buildings may decrease a radio’s range to under a half mile.

Know your terrain before you buy. If you are needing radios for use in a fairly open area, then VHF model radios are best. The longer radio waves of a VHF radio give a greater range over open spaces. UHF is the best choice for use around structures and in dense areas.

IF THERE IS A NEED TO IMPROVE SYSTEM-WIDE RANGE: consider Motorola Two-Way Radio Repeaters or Bi-Directional Amplification (BDA).

A radio repeater is a combination of a radio receiver and a radio transmitter that receives a weak or low-level signal and retransmits it at a higher level or higher power. The result: two-way radio signals can cover longer distances without degradation. Repeaters are usually located on a mountain top, tall building, or radio tower. This allows communication between two or more bases, mobile or portable stations that are unable to communicate directly with each other due to distance or obstructions between them.

The repeater is synonymous with the base station, which performs both functions in most emergency dispatching systems.

The repeater receives on one radio frequency (the “input” frequency), demodulates the signal, and simultaneously re-transmits the information on its “output” frequency. All stations using the repeater transmit on the repeater’s input frequency and receive on its output frequency. The Motorola repeater product line-up provides a variety of choices, allowing you to tailor your solution to fit your needs and budget.

BDA’s are ideal for increasing range within buildings and down into basements. Concrete and metal strongly affect radio signals and limit range. Adding a BDA can amplify a radio’s transmit and receive strength and help get through those barriers.

<b>Connect with your account manager to learn more.</b.

Whelen Engineering – Vertex Lights

When it comes to making sure you stay visible – daytime or night time – working in the rain, plowing … you get the idea … Whelen products can’t be beat.

Whelen’s Vertex Series are available in single color or split color and they offer three different optical light output models to direct light anywhere it’s needed. These small Super-LED® lightheads install easily with a 1″ hole and utilize an in-line lamp driver. The lamp and in-line lamp driver are fully encapsulated for moisture and vibration resistance, and each light mounts vertically or horizontally via two screws. There’s more, to include a five year warranty. Check out the website (2-Way Communications Service) for more information, or call Jim at (603) 431-6288 xtn 1755.

 

 

 

 

 

 

Cell Number Security

Digital privacy goes hand-in-hand with digital security … and there’s an increasingly-used piece of information which you control which the bad guys are after … it’s your cell phone number. More and more they are being used by the bad guys as a way to personal information that’s kept by nearly all corporations, financial institutions, and, yes, social media networks.

Your cell phone number is a gateway to your identity. It provides an entrance to all the data contained on your phone, and can connect your other information to you – your email address, physical address—everything. In a company’s database, your phone number becomes another piece of personally identifying data. But unlike our Social Security numbers, the number is not regulated, and no companies are mandated to keep it private.

Mobile phone numbers them become a target for attackers. Most of us have gotten wise to phishing and email breaches. Now there is SMiShing (pronounced “smishing”) … the act of sending a text message containing questionable links to harmful websites. Once the bad guys get your credentials, they can log into your banking site as you. Then, we all know what can be done: Monies transferred. Checks written. Stocks sold.

Even seemingly innocuous requests like the one from a sales clerk can lead to trouble. The fact that they now have it means it could be hacked. Customer phone numbers have been stolen from Anthem, Citigroup, JPMorgan Chase, Walgreens, and Yahoo.  

What you can do: 

1. Use common sense: If you’re asked for your phone number, ask why.
2. Get a virtual phone number: Google Voice gives you a free phone number for calling, text messaging, and voicemail. It works on smartphones and computers, and syncs across your devices so you can use the app while on the go or at home. Check out https://voice.google.com
3. Enable two-factor or multi-factor authentication on all your devices:
4. Sign up for the “do not call” lists, which are helpful for run-of-the-mill solicitations.
5. Choose which private data you are willing to share: Maybe an email address, zip code or just your name as a way to identify you. It’s worth asking about with the person asking for data.

School District Case Study

Glen Ellyn, Illinois, School District 41 relies on MOTOTRBO digital radios to keep communications available during emergencies and increase efficiency for day-to-day operations.

Learn what caused this school system to turn to Motorola for a district-wide communications upgrade, the solution installed, and the results with this case study from Motorola.

 

Snow Plow Amber

New Hampshire Statue RSA 266:78-h authorizes the use of amber colored warning lights … the statue doesn’t require them … but does authorize them for privately owned vehicles used for snow removal on or adjacent to ways.

So even if you don’t have to … for the sake of improved safety and the possibility of reduced liability and lower insurance, why not use them? And what amber should you use?

The majority of our customers keep it pretty simple. Whelen ION lights in the grill, and Whelen Vertex lights in the head lights and tail lights.

Whelen IONs are all compact, versatile and designed to be utilized in a multitude of applications with numerous mounting options. Model options include: the Universal Light; the T-Series (with Linear Super-LED technology and a sleek low profile design); the V Series Super-LED (which have been reengineered with linear optics); and the Wide Angle Series.

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The Vertex Super-LED lights are either directional or omni-directional to place light anywhere it’s needed.  These lights provide 25 Scan-Lock patterns, are synchronizable to other Whelen synch products, are fully encapsulated for moisture and vibration resistance, and carry a five-year warranty.

 

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How can Fleet help you get ready for what’s next for your organization? Give Fleet a call at 603-431-6288 x 1755 (that’s Jim), or send an email to FleetSolutions@2-way.biz.

 

Watch the WeVision ION video.

Watch the WeVision Vertex video.

The Network Division is Hiring

Lyle has an opening in the Network Division for a PC & Server Technician/Consultant. It’s a great opportunity for personal and professional growth … and some fun besides (have you ever heard about the company’s annual holiday party?). I asked Lyle what he was looking for in a candidate. Here is his response:

2-Way Communications Service, Inc’s Network Division is looking for a full time PC & Server Technician/Consultant for the Southern NH and ME area. Professional attitude, appearance, and the desire to learn required. Think of a “techy” Errol Flynn with the learning capacity of Neil deGrasse Tyson.

A variety of tasks like running cable, scripting server management, configuring active directory, cleaning virus infested pc’s, upgrading server OS’s, designing wireless LAN’s, documenting network configurations, installing and configuring IP-based surveillance systems,  etc. will keep the person in this position learning and moving every day. Our technicians regularly rescue office managers in distress, defend the downtrodden, and in general save the day.  Current Microsoft Certifications desired.

You will join a small team working hard to support dozens of companies and government agencies with dozens of servers and hundreds of pc’s. Roughly half of your time will be spent in the office providing remote support over the phone and using remote management software. The other half will be spent at customer locations fixing, uploading, installing, and other similar tasks. Given the fact that much of our client base is law enforcement you will be subject to a criminal background check and squinty-eyed scrutiny every time you enter an office.  

Applicants must meet all of the requirements below plus 3 others which are secret but may be waived if we hit the golden buzzer during an interview:

• Have excellent written and verbal skills. 
• Have a good sense of humor. 
• Have experience with current Windows Server operating systems. 
• Be self-motivated with a strong desire for professional growth. 
• Be on time; I mean really, how hard is it to leave a few minutes early in case there’s traffic? 
• Have an appreciation of eclectic musical tastes (It’s my office. Enough said.) 
• Understand Ethernet networking and basic routing. 
• Be available for occasional night and weekend work.

If you are interested in applying for this position send your cover letter and resume to networksolutions@2-way.biz. Thank you!

 

Subscriber Preventative Maintenance Program

2-Way’s Subscriber Preventative Maintenance Program (SPMP) provides annual preventative maintenance as well as ongoing asset management and tracking for an organization’s mobile and portable radios. 

The development of a regular, reoccurring maintenance program means the customer enjoys proper radio performance; is assured of operational compliance; and realizes increased service life. The preventative maintenance optimizes performance and improves ROI. The subscriber database allows for rapid subscriber identification, reassignment, and individual unit reprogramming as required throughout the year. 

The SPMP program is made up of three principal parts, Subscriber Tracking, Annual Preventative Maintenance and Ongoing Support.

Subscriber Tracking provides a detailed database of all subscriber assets, which includes in part:

• Equipment Make
• Model Number
• Serial Number
• P25 digital ID
• Codeplug File Name
• Last Serviced Date

The annual preventative maintenance provides a comprehensive assessment of the subscriber condition, performance and compliance.  Results of the PM checks are recorded for each subscriber and will be provided to the customer upon completion. PM checks include but are not limited to:

• Transceiver compliance check
• Operational check of buttons/switches
• Clean control surfaces and accessory contacts
• Antenna sweep and physical check/cleaning

The data collected by this program, provides a convenient means of ongoing support at no cost to the participating agency.  Ongoing support includes services such as:

• Individual PM checks
• Minor programming changes
• Unlimited frequency updates

For additional information about the Subscriber Preventative Maintenance Program, give 2-Way Communications a call at (603) 431-6288.

John spent a day at Portsmouth Fire Department not too long ago, processing all the department’s mobiles and portables through the SPMP. While he was onsite, he took a couple of minutes to go more in depth about the program. Take a look!

Lenovo ThinkPads and MIL-SPEC Testing

I get to see a bit of the outdoors as a normal part of my work day. I take all of my gear with me simply because you never know what you might need. That includes my Lenovo ThinkPad, usually slipped into a sleeve in my daypack along with camera and sound gear, food, drink, and the rest. When the Network guys gave me the lightweight, dainty-looking device I carry, I thought I’d be asking for something more rugged in short order. That hasn’t happened, and I think it’s all because of the military specifications the ThinkPads meet.

MIL-SPEC is a set of standards designed to test durability, ruggedness and reliability. These tests cover extreme environmental variables including temperature, pressure, dust, humidity and vibration. Although ThinkPads have always been known for their robustness, they were not specifically designed to only meet the MIL-SPEC 810G standard. Meeting the 810G standard is only part of ThinkPad’s durability, robustness and reliability. Selected ThinkPad models, including all X & T series, have successfully passed the following tests:

HUMIDITY: 91-98%
Subjected to 91-98% humidity at 20°C to 60°C (68 – 140° F)

LOW TEMPERATURE: -20°C
Frozen at -20°C (-4°F)for over 72 hours

HIGH TEMPERATURE: 30°-60°C
+30°C to +60°C (86°F to 140°F) over 7 x 24 hour cycles

SAND TEST: x6 HOUR CYCLES
Subjected to 140 mesh silica dust for 6 hour cycles

HIGH VIBRATION: MULTIPLE TESTS
Undergoes multiple tests while switched on and off

MECHANICAL SHOCK: x18 TIMES
High acceleration and repeated shock pulses over 18 times

HIGH ALTITUDE: 15,000ft
Tests operation at 15,000 feet while running

TEMPERATURE SHOCK: -20°C – +60°C
Performs in temperatures oscillating between -20°C and +60°C (-4°F and +140°F)over 3 cycles of 2 hour duration

Take a look at what Lenovo has to say about the durability of their products.

If you’d like to learn more about Lenovo business products, call the Network Division at 2-Way Communications Services (800-441-6288 x 1746) or send an email to Networksolutions@2-way.biz . They’ll be glad to help you find a workable, sustainable solution that’s right for your business.